WorkCover injuries can include physical injuries as well as psychological disorders

These can happen while you’re at work, traveling to or from your job, on a scheduled break or as a direct result of doing your job.

your GP play a significant role in your Work Cover claim process if you are having treatment from them for your work related injury, illness or condition.

The GP usually assess your condition, provides certificates of capacity and assist you to return to work and stay at work.

Process of WorkCover Claim:

If you have been injured or become ill because of your work, you should:

Immediately inform your employer about the work-related injury or illness

Seek medical help, hospital / Medical Centre, see a doctor so they can assess your injury and determine treatment for recovery.

Ask the doctor to provide you with a work capacity certificate.

You can start a work injury claim before obtaining a work capacity certificate from your doctor. However, you will need this when submitting the claim.

Proceeding with a Work Cover claim:

If you decide to proceed with your claim, there are a few ways to do this:

Fill in a claim form for your workers’ compensation scheme. You can either do this by filling out a paper workers’ compensation claim form or online. Some schemes allow you to claim by telephone.

The quickest and easiest way is for your employer to make a claim online. Once they have done this, your claims agent will be in touch to get your consent to go ahead with your claim and discuss the next steps.

If your employer is unable to make a claim on your behalf, you can call your claims agent to make a claim.

Initial Workcover Claim Assessment:

Medical opinion is usually sought from your GP or treating doctor when your initial WorkCover claim is being determined.

The GP may be asked to provide a medical report commenting on the cause, diagnosis of your injury, contributing factors to the injury, the prognosis of your injury, and the impact that the injury may have on your work capacity.

Certificates of Capacity:

Certificates of capacity are essential part of  Work Cover assessments.

GP completes a certificate of capacity after assessment, indicating your capacity of work on certificates, whether you have a full capacity of unrestricted duties, a capacity for modified duties or no capacity for any work at all for a particular period of time.

According to the nature of your work, work cover capacity certificates outline the duties that you can/cannot perform at work and anything that can help your recovery. The Work Cover certificate of capacity is also used to communicate your Work Cover case with your insurer, employer, and other health professionals involved.

Workcover Return to work plan:

If you have been off work for a period of time because of an injury, it’s common to draw up a return to work plan with coordination of different health professionals involved in your care.

Your GP will likely to be asked for their opinion in relation to the return to work plan.

it is important that your general practitioner understands the nature of your job and the duties that you are required to perform for your daily work.

Our specialist general practitioner can comprehensively assess and diagnose your injury, provide you any documentation required for lodging you claim, initiate any treatments, assess your capacity for work and formalise a rehabilitation plan.

we also offer onsite allied health services such as Physiotherapy and Psychology that work in conjunction with our doctors to provide the best care available.

Our Work Cover Doctors:

Dr. Arif Majeed and Dr. Ghulam Mustafa have a special interest in work cover injuries.

They deal with work-related physical injuries as well as psychological issues.